Order Processing All orders are processed within 1–2 business days (excluding weekends and holidays). You'll receive a confirmation email once your order is placed and another notification when your order has shipped.
Shipping Times & Rates
- Standard Shipping: 5–7 business days
Tracking Your Order Once your order ships, you'll receive a tracking number via email. Please allow 24 hours for the tracking link to update.
Lost or Delayed Orders If your order hasn't arrived within 7 business days of the expected delivery date, please contact us at info@solely.com.au, and we'll be happy to assist.